​

The following words or expressions will have the following meaning in this document:

– Order: refers to the sales contract concluded between OCAZ TRAINS and the customer of its online store.
– Products: designates all the goods and services offered for sale by OCAZ TRAINS

​

ARTICLE 1: OBJECT

The purpose of these General Terms and Conditions of Sale is to define the terms and conditions under which we offer and sell our Products to our customers.
These general conditions of sale will prevail over all other conditions appearing in any other document, except prior, express and written derogation.

​

ARTICLE 2 – ACCEPTANCE OF THE CONDITIONS

The customer acknowledges having read, at the time of placing the Order, these general conditions of sale and expressly declares to accept them without reservation.
These general conditions of sale govern the contractual relationship between OCAZ TRAINS and its customer, both parties accepting them without reservation.

​

ARTICLE 3 – ORDER

Automatic registration systems are considered as proof of the nature, content and date of the Order.

OCAZ TRAINS will confirm to the customer the acceptance of his Order by sending a confirmation message to the e-mail address that the latter will have communicated. The sale will not be concluded until the said order confirmation has been sent.

We reserve the right to refuse or cancel any Order from a customer, in particular in the event of insolvency of the said customer or in the event of a default in payment of the Order concerned or of a previous delivery or a dispute relating to the payment of a previous order.

The statements indicated by the customer, when entering the information inherent in his Order, are binding on him. OCAZ TRAINS cannot be held responsible for errors made by the customer in the wording of the contact details of the recipient of the Order, and for delays in delivery or the impossibility of delivering the Products ordered that these errors could cause.

​

ARTICLE 4 – PRICE

The price is expressed in euros.

The price indicated in the Order confirmation is the final price expressed inclusive of all taxes. This price includes the price of the Products, the costs of handling, packaging and transport of the Products.

​

ARTICLE 5 – PAYMENT

The price invoiced to the customer is the price indicated on the Order confirmation sent by OCAZ TRAINS.

The price of the Products is payable in cash by one of the means of payment offered on the site on the day of the actual order.

The Order validated by the customer will only be considered effective when the secure bank payment center has given its agreement to the transaction.

​

ARTICLE 6 – DELIVERY

After confirmation of the Order and subject to payment of the price of the products ordered, OCAZ TRAINS undertakes to send its customer the products ordered to the delivery address within 4 working days, subject to availability.

All Products stipulated in Orders placed with OCAZ TRAINS are intended for the personal use of customers or recipients of the Product.

If applicable, the customer agrees to pay upon receipt, all taxes, duties, taxes and other present and future charges due for the delivery of the said products themselves; the joint and several liability of OCAZ TRAINS cannot at any time be engaged in this respect.

Delivery will be made by La Poste or by carrier. In Metropolitan France: by colissimo or Mondial relay, according to the customer's choice. For other countries, delivery will be made by Colissimo Internationale.

Our delivery rates are calculated at the time of purchase according to the country of destination.

Upon receipt of the Products ordered, the customer or the recipient must check the good condition of the goods delivered. In the event that one or more of the Products ordered are missing or damaged, the customer or the recipient must make any reservations with the carrier at the time of delivery.

In the event that the customer would like the Products ordered to be delivered to two separate addresses, the latter should place 2 separate Orders.

​

ARTICLE 7 – WITHDRAWAL

The customer has a period of 7 days from receipt of the Products ordered to return them to OCAZ TRAINS for exchange or reimbursement. In this case, the customer must return the new and intact Products to the address provided when requesting a return without having been unpacked.

In the event of exercise of the right of withdrawal, OCAZ TRAINS undertakes to reimburse the sums paid by the customer, free of charge, with the exception of return costs, and departure shipping costs, within a maximum period of 15 days.

The customer does not have the right of withdrawal on Products on sale and ocrassions

​

ARTICLE 8 – RESPONSIBILITY

OCAZ TRAINS cannot be held responsible for damages of any kind, whether material, immaterial or bodily, which could result from the misuse of the Products marketed.

The liability of OCAZ TRAINS will, in any case, be limited to the amount of the order. In case of difficulties in the application of this contract, the customer and OCAZ TRAINS reserve the possibility, before any legal action, to seek an amicable solution.

Otherwise, for professional customers, the Commercial Court of Chambéry has sole jurisdiction, regardless of the place of delivery and the method of payment accepted.

​

ARTICLE 9 – WARRANTY

In any case, OCAZ TRAINS cannot be held responsible for non-compliance with the regulations and laws in force in the country of reception. The responsibility of OCAZ TRAIN is systematically limited to the value of the Product in question determined on the date of its sale and this without possibility of recourse.

The customer may contact customer service by sending an email to ocaztrains@gmail.com

​

ARTICLE 10 – PRIVACY

The information of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, and the establishment of invoices. The lack of information leads to the non-validation of the Order.

The customer has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with OCAZ TRAINS. In addition, OCAZ TRAINS undertakes not to communicate, free of charge or with consideration, the contact details of its customers to a third party for the purposes of advertising or sale.

​

ARTICLE 11 – INTELLECTUAL PROPERTY

All content on this site is protected by intellectual property. It is forbidden to distribute these contents without the prior authorization of their author.

​

ARTICLE 12 – APPLICABLE LAW

These general conditions of sale are subject to French law.

The language of this contract is French. In case of translation only the French version is authentic.

​

ARTICLE 13 – PRIVACY POLICY

In accordance with the General Data Protection Regulation, the processing of personal data is detailed here  data protection .

​